Feel heard, feel empowered.
Ph: 0410 330 070 | info@hestercovellcounselling.com.au
FAQs & Resources
What is counselling?
Counselling is a therapeutic process which enables individuals to talk about and reflect on the challenges and difficulties they are experiencing. Counsellors listen to the issues you are going through and work with you to enhance self-awareness and develop strategies to assist in achieving your personal goals. The counselling process tends to take a more person-centered approach, meaning that we go at the pace that suits you, rather than following a prescriptive model. ​
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What are your hours and locations?
Tuesdays 9AM - 6PM
North Canberra Counselling
Southern Cross House
Unit 7/9 McKay Street
Turner ACT 2612
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Wednesdays 9AM - 6PM​ ​​
Belconnen Specialist Centre
Shop 103B Westfield Shopping Centre,
Benjamin Way Belconnen ACT 2617
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What is the cost of sessions?
$180 for initial 90min session
$140 for subsequent 60min sessions.
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I am happy to offer a 20% discount for university & TAFE students. Contact me to discuss further.
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Note on late cancellation/no-show fees: If you do not make your appointment or cancel less than 24 hours prior, this may incur a fee of the full cost for the booked session.
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Can I get a rebate?
If you have private health insurance with Medibank, Bupa, HCF, ARHG or AHM, you may be able to get a rebate from your counselling session fees with me. Please check with your policy provider for more information on this.
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Do I need a Mental Health Care Plan to book?
No, you don't need a Mental Health Care Plan to book - in fact it's not necessary at all as you are unable to get Medicare rebates from counselling services. Having said that, my fees work out to be less expensive or comparable to the out-of-pocket expenses when you see a psychologist.
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Can I contact you in a crisis?
I do not provide crisis counselling.
For crisis and urgent mental health care, refer to the below services:
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Emergency services 000
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Visit your nearest Emergency Department
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ACT Crisis Assessment and Treatment TEAM (CATT) (02) 6205 1065
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24/7 Helplines
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Lifeline 13 11 14​
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Suicide Callback Service 1300 659 467
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Beyond Blue 1300 22 4636
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